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ITL praised for warm services

(chinadaily.com.cn)

Updated: 2018-01-05

The Land Resources Bureau of the Xi'an International Trade and Logistics (ITL) Park received commendation for its high-quality services on Dec 25, when around 100 residents from the Xihang Garden community got their property ownership certificates, which have been delayed for 20 years.

The housing was opened for living in 2000, and real estate registration was made available on Dec 31, 2016, but residents' registration for the real estate transfer was not available due to lack of information, which meant property ownership could not be confirmed.

Through the joint effort of relevant authorities, including land resources, real-estate management and tax administrations, the first batch of 1087 residents were informed to go through the procedures on Nov 6.

Special windows were opened to deal with the procedures and staff members worked extra time on weekend to provide services for those who can't come on workdays.

Door-to-door services were specially provided to aged people with mobility difficulties.

"I really appreciate the park on behalf of all the residents for not only deal with the certification for us, but also try to save us from further trouble," Zhou Peng, one of the residents said.

ITL praised for warm services

A resident sends a banner to the land resources bureau of the Xi'an International Trade and Logistics (ITL) Park to thank them for their efforts. [Photo/itl.gov.cn]

ITL praised for warm services

Seventy-five year old Chen Guiying (R) receives the property ownership certificate from an official of the land resources bureau on Dec 28. [Photo/itl.gov.cn]

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